SHIPPING & DELIVERY POLICY

This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should be therefore read alongside our main Terms: https://stickfloww.com/terms-and-conditions.

Please carefully review our Return & Cancellation Policy when purchasing our products. This policy applies to any order you place on stickfloww.com.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer standard shipping option. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free Standard shipping on all orders.

Once your order is shipped, we will send an email with your tracking information.

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries:

• Canada
• Mexico

Free Standard shipping is valid on international orders.

Processing Time

All orders are generally processed and shipped within 1-2 business days after purchase. While we aim to ship during business days, in some cases, orders may also be shipped on weekends or holidays.

Shipping Time

The estimated delivery time is 10-15 business days from the date of shipment. However, in rare cases, shipping can take longer due to customs delays. If an order takes more than 30 days to arrive, it will be considered lost in transit, and a full refund will be issued.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If there is a delay in delivery, we will promptly inform the customer. However, if the delivery takes more than 30 days from the order purchase date, we will issue a full refund to the customer.

Lost or Missing Items

If the customer has not received their order within 30 days of placing it, the order will be considered lost in transit, and a full refund will be issued.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://stickfloww.com/refund_returns/.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

• Email: support@stickfloww.com

• Online contact form: https://stickfloww.com/contact/